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- Verified Buyer
Normally I don't make a habit of re-reading material from a college textbook, especially one out side of my major - but this book is the exception. It is well-constructed volume of information that has real world, daily applications. I found myself really examining my own behaviors and communication skills and finding areas in need of improvement versus just reading the book because the professor assigned it.If your professor chooses this book for your class, odds are you've got a pretty good professor.